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Kelvin Online Store
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Common Q&A
Please read before asking repeated questions!
When will you start servicing my game account?
You can check the ESTIMATED START TIME in WhatsApp chat.
Can I play GTA while waiting for my turn (in the queue)?
Yes, you CAN. We will let you know when it’s your turn.
Can I play GTA when you are servicing my account?
You CANNOT play any game during the service (your turn) to prevent duplicate login detection.
Do I need to sign out of my game account during the service?
No, you are not required to log out of your game account.
Do you require Steam Guard Code / Epic Verifciation Code?
It depends. If we need it, we will request it from you.
When will I receive my order?
All the orders will be fulfilled on the same day.
Can I purchase any add-ons during the service?
Yes, but please inform our WhatsApp service agents before paying.
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